INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
ABSOLUTELY! Items are as pictured or your money back.
Where can I view my sales receipt?
All invoices are emailed as soon as your order is placed and an order number is generated. Your order number will help to retrieve order details, such as tracking information and sales reciept.
How can I return an item?
All returns are processed as store credit for future items, in order to begin processing a return you would request a return label from POSHPETSNYC and return your item postage paid.
Will you restock items indicated as “out of stock?”
Yes, please sign up for our email updates to find out when your favorite items restock
INFORMATION ABOUT US